Welcome Center Staff
Role Description
Sensa Padel is looking for several Part Time Welcome Center Team Members for our first flagship padel club in Germantown, Nashville, which will open in early summer. This is a pivotal part of the founding team and Sensa's story. We are seeking natural leaders to run the Welcome Center and Pro Shop. You will play a key role in club operations, deliver a world class customer experience, & work closely with a team of welcome center team members on site.
The ideal candidate will be passionate about sports, community and bringing people together. You will be on the front lines of our padel club, becoming friends with a new and growing padel community! We want some customer obsessed team members looking to create the best playing facility in Nashville and hyper focused on good daily operations. This is a great position for candidates looking to significantly impact a growing and dynamic organization with upward career opportunities.
Location - Nashville
This role is full-time and in person at our Nashville location: Nashville, TN 37208.
Relocate before starting work (Required)
Job Type: Part-time
Pay: $12.00 - $16.00 per hour
Expected hours: 12 – 30 per week
Shift: Day Shift
Key Responsibilities
● Serve as a first contact representative of Sensa Padel-Nashville
● Knowledgeable of daily review of printed materials, bulletin boards and informational postings
● Answer questions about the facility, programs and services in an accurate, timely and friendly manner. If unable to answer a question, direct the question to someone who is likely to have the information
● Provide guidance with: Lessons, activity registrations, clinics/special event registrations and retail merchandise
● Control use of facilities by assigning court reservations through our software
● Answer incoming telephone calls, assist the caller directly and monitor the “voice mail”
● Perform shop and court light cleaning tasks: litter pickup, dusting, and keeping up an orderly display of products
● Consistently demonstrates leadership behaviors aligned with Sensa Padel values
Qualifications
Benefits
- Competitive pay
- Ongoing career opportunities
- Lots of padel
- Paid time off
- Part of a dynamic team on a mission to build the best padel experience across the US
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Apply Now
To apply for this job, please email hiring@sensapadel.com. Please include a resume or a link to a well-filled out LinkedIn page. And Kindly address the questions below in your email:
- How many years of experience working in a service-oriented role?
- How familiar are you with racket sports, and for how long have you played?
